We love making you happy so all our orders go out the door as quick as possible. To make sure we don't disappoint, we're conservative with our estimated delivery times.
You can track your order through the link below — you'll just need your order number.
UK Shipping
- Standard - Standard shipping costs £3.99 and can take 2-4 working days.
- Express - Express shipping is £5.99 and can take from 1-2 working days.
- Next Day - Our DPD next day shipping is £7.99. Order before 4pm for same day dispatch and next day delivery.
UK Free Shipping
All orders over £55 will receive free standard shipping (2-4 working days) note: A working day is defined as Monday to Friday
Full Shipping Info
Returns
All sale items are non-refundable. However you can still return your sale items to us for store credit or an exchange.
You have 14 days from receiving your delivery to initiate a return.
To be eligible for a refund, the underwear must be:
- Unworn
- Unwashed
- In the same condition as when received
- All original tags attached and no labels removed
We ask that you try on knickers over the top of your underwear and avoid wearing any make-up, perfume or beauty products that can leave marks or scents on items.
We reserve the right to refuse returns on underwear that does not meet acceptable hygiene standards
Full Returns Information