Shipping

 

A surprise that fits in your letterbox!

We love making you happy so all our orders go out the door as quick as possible. To make sure we don't disappoint, we're conservative with our estimated delivery times. The great news is you don't even need to be at home to receive the parcel, all our packaging is specially designed to fit through a letter box. 


UK shipping


Our standard shipping is £3.49 and can take from 2-4 working days.

Our express shipping is £5.99 and can take from 1-2 working days

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UK free shipping


All orders over £55 will receive free standard shipping (2-4 working days).

(Note: A working day is defined as Monday to Friday.)

International  shipping

We currently ship to North America and the majority of European countries. The delivery cost is dependent on which country we are shipping to, but we aim to get all orders to our customers within 10-14 working days. This can vary however due to customs. Also any duty on the product is the responsibility of the end customer to pay. Unfortunately, we can't process international returns or exchanges. Sorry for any inconvenience! Some international address may encounter an additional customs fee on delivery

For more information on shipping, couriers and international shipping, visit our FAQs here.

Pre-Orders

New releases and some out of stock products are available to Pre-order. When you place a pre-order the expected delivery date will be shown. You will be kept informed on the status and expected shipping date of your pre-order via email.

Pre-orders can be cancelled free of charge, before they are shipped, by clicking the link in your confirmation email, managing them in the preorder portal or by emailing us at hello@lemonadedolls.com. 

Once shipped, pre-orders will be delivered in 2-4 working days.