Shipping

We love making you happy so all our orders go out the door as quick as possible. To make sure we don't disappoint, we're conservative with our estimated delivery times. 

You can track your order through its whole journey here — you'll just need your order number

UK shipping

Our standard shipping is £3.49 and can take from 2-4 working days

Our express shipping is £5.99 and can take from 1-2 working days

DPD Next day £7.99. Order before 4pm for same day dispatch and next day delivery

UK free shipping

All orders over £60 will receive free standard shipping (2-4 working days) note: A working day is defined as Monday to Friday

International Shipping

Europe £9.99

Standard US £9.99

US orders over $120 - FREE shipping - available on our US site www.lemonadedolls.us 

We currently ship to the USA and the majority of European countries. The delivery cost is dependent on which country we are shipping to, but we aim to get all orders to our customers within 10-14 working days. This can vary however due to customs. Also any duty on the product is the responsibility of the end customer to pay. Unfortunately, we can't process international returns or exchanges. Sorry for any inconvenience! Some international address may encounter an additional customs fee on delivery

For more information on shipping, couriers and international shipping, visit our FAQs here.

Pre-Orders

New releases and some out of stock products are available to Pre-order. When you place a pre-order the expected delivery date will be shown. You will be kept informed on the status and expected shipping date of your pre-order via email.

Pre-orders can be cancelled free of charge, before they are shipped, by clicking the link in your confirmation email, managing them in the preorder portal or by emailing us at hello@lemonadedolls.com. 

Once shipped, pre-orders will be delivered in 2-4 working days.